Advanced Call Management, IVR, CTI & Automation Software for High-Performance Operations.
Our 20k+ Satisficed Customer
Blefotech IT Network Pvt. Ltd. is a leading IT and telecom solutions provider based in Mohali, Punjab, delivering innovative software products designed to simplify communication, automate business processes, and enhance customer experiences.
With a strong portfolio of Call Centre Solutions, IVR Systems, CTI Integrations, and Custom Software Development, we help businesses operate smarter, faster and more efficiently.
Automatically route incoming calls to the most suitable agents based on rules and availability. Enhances customer experience, reduces wait times, and improves call centre productivity.
Track, record, and analyze call data in real-time. Helps optimize telecom usage, control costs, and ensure accurate billing reporting.
Provide agents with guided scripts for better communication and consistent customer service. Boosts efficiency, reduces errors, and enhances overall call handling quality.
Manage large call volumes effortlessly with intelligent queue distribution. Minimize customer wait times and maximize call centre efficiency.
Evaluate agent performance using structured scoring parameters. Improve quality, monitor KPIs, and ensure consistent service delivery.
Enables accurate DTMF signal detection and processing for seamless call operations. Ideal for IVR, call routing, and telecom automation workflows.
Create intelligent voice menus to automate customer interactions. Reduces manual workload and improves customer experience 24/7.
Analyze calls using AI-powered speech recognition technologies. Gain insights into customer intent, sentiment & behaviour.
Identify and fix dead links across websites or platforms. Improve user experience and enhance SEO performance.
Years Industry Experience
Our software is designed to grow with your business, offering flexible, secure, and future-ready features.
Easily connect our systems with CRM, ERP, telephony, or third-party tools for smooth and automated workflows.
Get reliable technical assistance, timely updates, and complete after-sales support to keep your operations running smoothly.
With years of experience in IT & telecom solutions, we deliver reliable, performance-driven systems tailored to your business needs.
All our software and services can be personalized to match your exact workflow, ensuring maximum efficiency and smooth operations.
We use modern, high-security frameworks to keep your data protected while ensuring fast, scalable, and future-ready performance.
Years Industry Experience
Projects Complete
Happy Clients
Services Have
Yes, all our solutions can be fully customized according to your business needs.
We are based in Mohali, Punjab, serving clients across India and abroad.
Yes, we offer ongoing support, maintenance, and updates.
We serve call centres, hotels, colleges, IT companies, SMEs, enterprises, and service-based businesses.
Time depends on project size, but we ensure fast, quality-driven delivery.